Relay vs. Community Bank of Santa Maria: Which business banking is best for you?

By Ali Mercieca

Table of contents

  • What is Relay?

  • What is Community Bank of Santa Maria?

  • Relay vs. Community Bank of Santa Maria comparison chart

  • Additional banking services from Community Bank of Santa Maria

  • Additional features from Relay

  • Multiple checking accounts

  • Wire transfer options and incidental fees

  • Customer Support and ATM fees

  • Making the right choice for your business banking needs

What is Relay?

Relay is a modern banking platform designed specifically for small businesses. With a focus on automation, integration, and ease of use, Relay offers a range of features tailored to the needs of businesses with 2 to 100 employees. From seamless online account creation to free ACH payments, Relay provides a comprehensive suite of banking services without the traditional banking hassles. The platform integrates with popular accounting tools like QuickBooks Online, Xero, and Gusto, making financial management even more streamlined. With a high Trustpilot rating and a commitment to customer satisfaction, Relay is redefining business banking for the digital age.

What is Community Bank of Santa Maria?

Community Bank of Santa Maria, based in California, is a local bank that serves the needs of its community, including businesses. Their financial services include checking and savings accounts, credit cards, and business loans. While they may not offer the convenience of online account opening, they provide essential banking services managed online, ensuring businesses can handle their financial tasks without frequent branch visits. With a focus on personalized service, Community Bank of Santa Maria offers support through phone, in-person meetings, and email. Their presence in the community and a commitment to serving local businesses make them a trusted banking partner for many in the region.

Where is Community Bank of Santa Maria located?

Community Bank of Santa Maria has two branch locations in Santa Maria Valley, California:

  1. Santa Maria office: 2739 Santa Maria Way Santa Maria, CA 93455.

  2. South Broadway office: 1421 S. Broadway Santa Maria, CA 93454.

You can find the bank’s locations and branch hours on their website or through Google Maps.

Relay vs. Community Bank of Santa Maria comparison table

Feature

Community Bank of Santa Maria

Relay

Ideal fit for

Small to medium-sized businesses in California

Small businesses with 2 to 100 employees

Entity types that can apply

Various business entities

Sole proprietorships, partnerships, LLCs, S corporations, C corporations

Sign up online

⛔️

✅ (In less than 10 minutes)

Free checking accounts

⛔️ (Fees may apply)

✅ (20 individual checking accounts with unique account and routing numbers)

No monthly account fees

⛔️

No minimum balance requirements

⛔️ (Minimum balance requirements exist)

No overdraft fees

🟡 Fees may apply

Free ACH payments

🟡 Fees may apply

Free check deposits and incoming payments

🟡 Fees may apply

Mobile check deposits

No fees on deposits

🟡 Fees may apply

Currency exchange for international wires

🟡 Fees may apply

Domestic wires

🟡 Fees may apply

✅ ($5, Free with Relay Pro)

International wires

🟡 Fees may apply

✅ ($10, Free with Relay Pro)

Same-day ACH

🟡

✅ (With Relay Pro)

Savings accounts

✅Four business savings accounts with different interest-earning options

✅ (Automated savings with 1% to 3% APY*)

Debit cards

✅ (Up to 50)

Percentage-based auto-transfer rules

⛔️

All-in-one accounts payable automation

⛔️

✅ (With Relay Pro)

Collaboration permissions

⛔️

✅ (7 unique user permission levels)

QuickBooks Online integration

⛔️

Xero integration

⛔️

Gusto integration

⛔️

FDIC insured

Bank from

Web and Mobile

Web, iOS, or Android

Online Reviews

3.0 Star Rating on Yelp

4.6 Stars on Trustpilot

Online banking

In today's digital age, having robust online banking capabilities is paramount for businesses. Relay understands this need and offers a comprehensive online banking experience. Businesses can sign up online in less than 10 minutes, manage their accounts, make free ACH payments, and even deposit checks using mobile check deposits. The platform is accessible via web, iOS, or Android, ensuring that business owners have access to their finances anytime, anywhere. Furthermore, Relay's integrations with popular accounting tools streamline financial management, making it easier for businesses to keep their accounts updated.

While Community Bank of Santa Maria doesn't offer the option to open an account online, they do provide online banking services for account management. This ensures that businesses can monitor their finances, make transactions, and stay updated without the need to visit a branch frequently. Their traditional approach to banking is complemented by these online capabilities, offering a blend of personal touch with the convenience of digital banking.

Customer support

Customer support is a cornerstone of Relay's service. Recognizing the diverse needs and queries that businesses might have, Relay offers a robust support system. While specific details about their support channels aren't mentioned in the provided data, Relay's high Trustpilot rating suggests a positive customer experience and effective problem resolution.

Community Bank of Santa Maria prides itself on its community-centric approach, and this extends to its customer support. Businesses can reach out to the bank through phone, email, or by visiting one of their two branch locations in person. This multi-channel support ensures that customers have various avenues to get their queries addressed and problems resolved. The bank's commitment to the community means they prioritize building strong relationships with their customers, ensuring personalized and attentive service.

Fees and charges

One of the standout features of Relay is its transparent and minimal fee structure. Businesses can enjoy the luxury of no monthly account fees, ensuring that they can maximize their savings. Additionally, there are no minimum balance requirements, which offers flexibility for businesses of all sizes. Relay also stands out by not charging any overdraft fees. Transactions like free ACH payments, free check deposits, and no fees on deposits further enhance the cost-effectiveness of banking with Relay. For businesses that require wire services, Relay offers competitive rates with domestic wires at $5 (or free with Relay Pro) and international wires at $10 (also free with Relay Pro).

Community Bank of Santa Maria offers a traditional banking experience, and while specific details about their fee structure weren't provided, it's noted that they don't charge monthly fees for their business accounts. This is a significant advantage for businesses looking to minimize operational costs. However, it's essential for businesses to inquire directly about other potential fees, such as ACH, check fees, and wire fees, to ensure they have a clear understanding of the bank's fee structure.

Integration with accounting tools

In the modern business landscape, seamless integration with accounting tools can save time and reduce errors. Relay shines in this aspect by offering integrations with popular accounting platforms like QuickBooks Online, Xero, and Gusto. These integrations allow businesses to synchronize their financial data effortlessly, ensuring that their books are always up-to-date and accurate. This not only streamlines financial management but also aids in more informed decision-making.

While the provided data doesn't specify if Community Bank of Santa Maria offers direct integrations with accounting platforms, businesses should consider this aspect when choosing a bank. Integrations can significantly simplify financial management, especially for businesses that rely heavily on accounting software. It would be beneficial for businesses to inquire directly with the bank about any potential integrations or partnerships they might have with accounting platforms.

Making the right decision for your business

Choosing the right banking partner is a pivotal decision for every business. While Community Bank of Santa Maria offers a localized touch and services tailored for businesses in California, Relay presents a modern approach to business banking with a full suite of digital features. 

Consider your business's unique needs, growth trajectory, and banking preferences before choosing which bank is right for you. Whether you prioritize traditional banking relationships or innovative digital solutions, both options have their merits. Take the time to assess your requirements, and remember that the right banking partner can significantly influence your business's financial health and operational efficiency.